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Troubleshooting Guide: Touchpad Clicking Is Not Working In Laptop

Touchpad clicking is not working

Last Updated on March 27, 2021 by Muhammad Junaid Khalid


Few things feel more frustrating than your laptop’s touchpad not clicking. We have listed some tips and solutions for you to try to fix issues with touchpad buttons.

Temporary Workarounds

While trying to resolve the touchpad not clicking issue and other problems, you need to use a regular wireless mouse or any USB-connected pointing device. Users with touch-screen laptops can enable tablet mode in their devices in Windows 10.

Simply go to Notifications at the bottom-right corner of the desktop and right-click on Tablet mode, select Go to Settings.  There is an option to select which mode to use when signing in – choose “Use tablet mode” and reboot.

Things To Check First

Is the Touchpad Disabled?

A few laptops come with a keyboard shortcut to disable/enable the touchpad, such as a combination of the Fn key and another button. Some laptops also have a small button on the touchpad itself that deactivates the touchpad – it may have been accidentally triggered. Look up your laptop’s specifications online to check whether these features exist in your device.

External Devices and Automatic Touchpad Disabling

Have you attached an external USB device? Sometimes, the touchpad and the buttons get automatically disabled when connecting an external device. To check if this causes the touchpad not to click, do the following:

Shut down your device, remove any attached peripheral devices, then reboot. If your issues with touchpad buttons disappear, then the external device caused the problem. You can reconnect the device and troubleshoot or change its settings.

Related: Troubleshooting Guide: Photos App Freezes Upon Import In Windows 10

Solution 1 – Check Device Settings

Touchpad Sensitivity

Sometimes, the unresponsiveness of the touchpad arises due to its low sensitivity. This factor is easy to change, depending upon your choice of sensitivity and hardware limitations. You have choices ranging from Low sensitivity to Most sensitive – we recommend Medium sensitivity, as it prevents the touchpad from reacting needlessly.

  1. In Windows 10, go to the search bar, type ‘settings’, and select it from the menu.
  2. In Settings, open the section named Devices.
  3. Select Touchpad from the menu on the left. Under “Taps”, you have a drop-down menu with a list of sensitivity options to choose from.

select touchpad sensitivity

Settings for Touchpad

You can check the settings for your touchpad and see if it appears disabled. A disabled touchpad can result in issues with touchpad buttons, leading to users’ inability to perform clicking and dragging items. Here’s how to access settings for your touchpad:

  • Launch Settings.
  • In Settings, open the section Devices.
  • Select Touchpad from the menu on the left, as before. Click on the “Additional settings” listed under Related settings on the right.

touchpad settings

  • A new window labeled Mouse Properties opens. Switch to the Device Settings tab. Check if your touchpad is enabled or not in the Devices list. The name of your touchpad device may vary. If it appears disabled, tap the “Enable” button.

touchpad settings

  • Test the touchpad to see if the issues with touchpad clicking have been resolved.

Reset the Touchpad

Navigate to the Mouse properties windows as stated in the previous section, switch to Device Settings, and click on the “Reset Devices” button at the bottom.

enable touchpad

Enable Tapping

If you still face the touchpad not clicking issue, check if tapping is enabled. Your trackpad has its configurations besides the options provided in the system settings. Here’s how:

  • Navigate to the Mouse properties windows as stated previously, switch to Device Settings. In the Devices list, select the touchpad’s name.
  • Click Settings.

touchpad device settings

  • In the new dialog window that opens, select Tapping from the navigational tree, and check the box for “Enable Tapping”. Your settings interface may vary according to the manufacturer. You can further fine-tune touchpad settings here.

synaptic touchpad properties

  • Select “Apply” and “OK” to save your settings. Check if you still face issues with touchpad buttons.

Related: How to Lock and Locate a Lost Windows Laptop

Solution 2 – Enable Touchpad In the BIOS

You can modify touchpad settings in the laptop’s BIOS. To enter the BIOS, boot your device, and repeatedly tap either the Del or F2 button on your keyboard as the device logo appears. Some laptop manufacturers designate a different button – it is best to look for what button to press specific to your laptop model. Once in the BIOS, find the option for the touchpad (or trackpad). If it appears disabled, toggle it to “Enabled”. You can also switch it from “Enabled” to “Disabled”, then back to “Enabled”. Reboot as normal to the system and test whether you still have issues with touchpad buttons.

Solution 3 – Install Updates

Update Your PC

Sometimes, all your PC needs are the most recent update, especially if you haven’t updated in a while. Software incompatibilities may cause issues with touchpad clicking, which could receive a fix in the next batch of updates. Here’s how:

  1. Launch Settings
  2. Select Updates & Security
  3. In the section Windows Update, click on “Check for updates”.

check for updates

  1. Wait for updates to install, then reboot if required.

Feel an update messed things up? In the Windows Update section, select “View update history” and click on “Uninstall updates”.

Update Your Touchpad Driver

It’s just as important to update the drivers as well to resolve issues with touchpad buttons. To update the driver, follow these steps:

  • Launch the Device Manager.
  • In the Device Manager, find and expand “Mic and other pointing devices”. If you have attached an external mouse, it shows up as an HID-compliant mouse. Some older laptops may come with a built-in joystick and/or the second pair of mouse buttons – you may have to check the Properties of the device to ensure which touchpad you click on. The name for the touchpad may vary according to the manufacturer. Right-click on it and select “Update driver”.

update touchpad driver

  • The update wizard asks you how you want to search for drivers. The first option allows Windows to search for drivers, which works for most people! Alternatively, look up your laptop manufacturer’s website and download the appropriate driver for your laptop model. Go with the second option in this case – browse and select the file you downloaded, and the wizard installs it.

search for driver update

  • Once the updating finishes, restart your device if required. See if your issue with the touchpad not clicking is fixed.

If you feel a recent driver update is a culprit for the touchpad button problems, go back to the previous version. Simply navigate to the Device Manager as instructed above, right-click on the driver, and select “Properties”. Switch to the Driver tab, and select “Roll Back Driver”.

roll back driver update

Related: How to Free up Space on Your Hard Drive on Windows

Solution 4 – Hardware Defects

If the above solutions do not help fix your touchpad issues, your touchpad may have a hardware defect, or suffered some damage due to spills or wear and tear. It’s worth having a tech person disassemble the device and check for damage. Once you have confirmed there is a physical hardware problem, replace the touchpad.

Note: Does this article provide the info you’re looking for? Is there any information you think of missing or incorrect? You can give your opinion in the comments section below.

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