Can’t get to your email, sync your files, or receive that video call? Having no internet is one of the most frustrating problems of today. Fortunately, there are plenty of fixes for Wi-Fi connection problems in Windows 10 you can try. Before you tinker with your network settings, first ensure that there your modem or Wi-Fi device has nothing wrong with it physically – check for damage.
Second, check the indicator lights array on your modem/device. In case certain indicator lights are off or a different one from the usual is blinking, your connection is down. Call your Internet Service Provider (ISP) for support.
Quick Fixes For Wi-Fi Connection Problems in Windows 10
Have a go at these quick fixes for Wi-Fi connection problems in Windows 10.
- Click the right mouse button on the Wi-Fi icon in the Taskbar, click “Troubleshoot problems”. The wizard automatically checks your connection for problems and fixes them.
- The next obvious things to check are to see whether your Wi-Fi modem is ON and if it is properly plugged in. Next, ensure your laptop’s Wi-Fi switch is on. There is usually a physical switch on the side of your laptop, or a shortcut key you use in combination with the fn key.
- Turn off the modem/Internet device and wait for 20 seconds to turn it on again. Alternatively, restart the modem. If this doesn’t work them reset the modem. You can find how to reset or restart the modem on its manual. This will solve most of the Wi-Fi problems.
- See if you are in airplane mode. Go to the notification icon in the notification tray, click it, and have a look at the settings buttons in the lower half of the slide-out menu. If airplane mode is active, that button appears highlighted. Click on it once to turn it off.
- Check whether you are connected to the correct network. Click on the Wi-Fi icon in the notification tray at the right of the taskbar. Go through the list of available connections, and select the right one. Alternatively, if you already connected to the right Wi-Fi network, right-click on it and select “Forget”, then type in the password to connect again.
Update your computer
- Navigate to Start > Settings > Update & Security and select Windows Update, click on “Check for updates”.
- Next, update network adaptor drivers for your network adapter through the Device Manager. Tap the Windows key + X to launch the taskbar menu, and select the Device Manager > Network Adapters, right-click on the name of the adapter and choose “Update”.
- If an update bugged out your Wi-Fi, right-click and select Properties > Driver tab > “Rollback Driver”. In some cases, that option is not available, so look up, download, and install the correct adapter drivers directly from your PC’s support website. Updating usually does the trick as it may download patches or fixes for Wi-Fi connection problems in Windows 10.
- Some network or security-linked apps can restrict network settings, so check your firewall or antivirus program settings.
- Change your DNS to the Google Public DNS.
If Wi-Fi appears properly connected but still doesn’t work, try opening a different website in your browser. Websites can go down occasionally, while your ISP can block some.
Other Fixes For Wi-Fi Connection Problems to Try
1) Ping Test
A ping test can help check your Wi-Fi connection problems in Windows 10. You can look for the correct fixes for Wi-Fi connection problems based on the results.
- Navigate to Start > Search, write Command Prompt in the search bar, and open it.
- When the command prompt window launches, enter the “ipconfig” command and press “Enter”. Find your Wi-Fi connection and its IP address among the results, the latter of which appears with the default gateway. Note it down. The format for the Default gateway is xxx.xxx.x.x.
- Next, type “ping DefaultGateway” (e.g. ping 18.104.22.168, without the quotation marks) in the prompt window and hit Enter.
- If you get results like below, your Wi-Fi connection to the router is all set. Check with your ISP whether there is an internet outage.
- If the ping test shows no reply received from the Wi-Fi router, see if it is possible to directly connect the Ethernet cable to your PC. Can you connect to the internet with the Ethernet cable? If so, your Wi-Fi router is the culprit. Go through the manuals for your router and install all firmware updates for it as well.
2) Resetting the TCP/IP Stack
This is one of the more common fixes for Wi-Fi connection problems in Windows 10. The Transmission Control Protocol/Internet Protocol is a collection of protocols for communication in networks. Using the following commands, you can reset the TCP/IP stack, IP address, and the resolver cache for the DNS client.
- Open the Command Prompt.
- Type the commands below as they appear and in the same order. Tap Enter after every command.
- netsh winsock reset
- netsh int ip reset
- ipconfig /release
- ipconfig /renew
- ipconfig /flushdns
Once finished, see if your computer connects to the internet.
3) Check your Wi-Fi settings
Make sure that the network adapter corresponds to your Wi-Fi network. In case of no match, you cannot connect, while the Wi-Fi network may disappear from the available networks list. Check their compatibility using Wireless Mode settings, which are Auto by default.
- Press Windows logo key +X. Select Device Manager > Network Adapters > right-click on the adapter name, and choose “Properties”.
- In the Properties dialog, open the Advanced tab and scroll through the list. Click on “Wireless Mode”. Ensure the correct value is selected for your network’s mode.
4) Boot in Safe Mode
To help narrow down what is interfering with your network connection, try booting into Safe Mode. Since this mode runs only the necessary drivers and other basic processes, you can figure out if a third-party app or other setting is to blame.
Entering Safe Mode in Windows 10:
- When logged in, Open Start > Settings > Update & Security > select Recovery > click on “Restart now” under Advanced startup option.
- Next, a new screen for Startup Settings with options appears – including options for Safe Mode. You need “Safe Mode with Networking”. Press F5, as it is the corresponding serial number for this option in the list. In this way, you will log into Safe Mode now. Check if your connection works now. If it does, you have an app blocking your connection.
5) Resetting your network
If the above methods don’t help, reset your network as a last resort. When you reset your network, the process removes all previous network adapters along with their settings and other data. After the process you reboot, and your PC reinstalls any available network adapters with default settings. You may also have to reinstall and edit settings for any extra networking programs you have on your PC. These include software for VPNs or network virtualization.
Before you start, make sure your Windows 10 version is 1607 or any after this one. Check the version by going to Start > Settings > select System > click “About.
- Go to Start > Settings > Network & Internet, select Status from the left, scroll down to the end, and click on “Network reset” under “Change your network settings”.
- Next, under Network reset, click on the “Reset now” button and click Yes in the dialog prompt.
- The PC goes through with the reset and restarts. After that, check whether you can successfully connect to the Wi-Fi connection now.
- Resetting your network may make your connection profile public. This is a secure option that prevents your PC from being discoverable. However, this setting can stop your PC from sharing files or devices (e.g. printers) as part of a homegroup.
- The network reset option will probably solve almost all Wi-Fi related problems.
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