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How to Block Unwanted Calls On Skype For Business

block calls on Skype for Business

Last Updated on March 27, 2021 by Muhammad Junaid Khalid


Not every Skype call comes from someone significant, and plenty makes a nuisance of themselves. You wonder – how can I block calls on Skype for Business? Don’t worry, it’s easy enough!

Skype for Business (formerly Lync) is part of the Microsoft Office bundle and serves as a communication platform for enterprises. You can organize audio/video calls with your colleagues, as well as collaborate on documents and programs. As of September 2017, Microsoft has been phasing out Skype for Business in favor of Teams. However, desktop versions will receive support until 2025. Still, if your organization uses Skype for Business, you probably face the bane of all communication apps – unwanted calls.

The following methods can help you achieve your goal of call blocking on Skype for Business.

Method 1: Blocking a Contact To Block Calls On Skype For Business

Call blocking in Skype for Business is a free feature, and it helps preserve your peace of mind! In Skype for Business, you can easily control information about your presence online and the data you show. Skype for Business terms them as “presence”, while you see associations between contacts as “privacy relationships”.

You can mark contacts as colleagues, external contacts, family and friends, and so on. Then these contacts can see information according to the level of privacy afforded by the relationship you marked them. External contacts can see the least, while family and friends can view most of your profile. Sometimes, however, simply keeping someone as an external contact does not work out. To block calls in Skype for Business, you need to block the contact as a whole.

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To block contact from contacting you, whether through phone or instant messaging in Skype for Business, follow these instructions:

  • Navigate to your list of contacts.
  • Right-click on the contact that you want to block calls on Skype for Business.
  • Select Change Privacy Relationship from the menu, and then choose Blocked Contacts. Now you won’t hear from this contact anymore, and you have activated call blocking in Skype for Business for this individual. You appear offline to them, but they can still view your name and email address.

Tip: You might want to try a “soft” block first. To prevent everyone from contacting you, try changing your Status to “Appear Away” or “Do not disturb”.

Method 2: Blocking an External Contact For Call Blocking On Skype For Business

Getting spammy calls from an unknown number? Reporting them for abuse serves as one way to secure yourself. If you feel that it is inappropriate, a good block hurts no one. You first need to add that number as a contact in Microsoft Outlook on your desktop. Add it to your contact list and block it, thus activating call blocking in Skype for Business for this particular contact.

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  • Go to Microsoft Outlook and open the Contacts
  • Find the feature for creating a new Contact”, and select it.
  • A new window pops up. Here, you enter information for the new contact so that it appears normal in Skype for Business. Fill out all the necessary fields i.e. the name, email address, and number. If you don’t know these details, simply make something up! But make sure the dummy email goes like the usual layout (e.g. [email protected]). You also might want to include a name easy to find in your contact list.
  • Select Save and Close, and switch to the Skype for Business app on your desktop.
  • Navigate to your contacts list. Find your newly-created pesky contact.
  • As outlined in method one, right-click and select Change Privacy Relationship and choose Blocked Contacts.

There you go – now you have learned to block calls on Skype for Business!

It might take a day or two for these changes to take effect. Although you can block calls in Skype for Business, the program directs them to your voicemail on their next calling attempts.

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