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How To Fix An Unresponsive Android Phone That Freezes

fix an Android phone that freezes or won't respond

Last Updated on March 27, 2021 by Muhammad Junaid Khalid


Remember when all we could on cell phones was to make calls, text, and play the occasional game? Yes, that was a simpler time for gadgets. However, phone giants have broadened their vision and our shiny modern phones can now do (almost) everything. It is obviously annoying when something goes wrong with the gadget that is so important to us. Phone freezing and becoming unresponsive is a common phenomenon. While an occasional Android phone freezing is normal, getting stuck with an unresponsive Android phone means you need to check it for serious problems.

Quick Tips

Faced with an app that won’t respond to your taps? A home screen stuck in mid-animation? Try the following tips for an unresponsive Android phone.

  • Reboot your phone. Like most gadgets, turning it off and restarting the unresponsive Android phone can help it out of a rut. This usually means to simply hold down the Power button until it restarts. The process to force a reboot on your phone may differ according to your manufacturer. For example, to reboot a Samsung Galaxy device you need to press the Power Button and the Volume Decrease Key together for 7 seconds.
  • If the Android phone freezing happens due to an app, force-quit and uninstalls it.
  • Ensure your phone has an adequately charged battery.
  • Overheating can result in an Android phone freezing and becoming stuck. In that case, wait for your phone to cool down. Overheated phones usually restart automatically.
  • Remove the battery, and securely insert it in the unresponsive Android phone again. Try turning it on again.

Related: How To Get The Maximum Battery Life On Android

Fixing An Unresponsive Android Phone

You can’t do much in the moment of an Android phone freezing, except rebooting it and hope it works properly. Later, you can investigate and try the following solutions for a more long-term fix.

Solution 1: Installing Updates

If you have been holding out on updating your phone and apps, try updating first. Developers release updates to fix bugs and introduce new features. Newer updates may also have fixes that reduce battery drain for certain functions, or patch problems reported by users. Upgrade to all possible new builds available for your device – it can prevent your Android phone from freezing. A notification pops up on your phone whenever a new Android version becomes available.

Similarly, update your apps! Sometimes, bugs can mess with your phone’s performance. Depending upon the app’s developer, you may receive regular or more sporadic updates. Either way, open the Google Play Store and visit the My apps and games section to check for updates.

Solution 2: Rooting Out Software Problems

Sometimes, the unresponsive Android phone isn’t your typical stuck app. It’s a phone that won’t boot to the operating system or only boots till the logo appears i.e. stuck in a boot loop. This points towards software corruption. Corruption can happen due to incorrectly installed updates, or perhaps due to the installation of a custom ROM that was either already corrupted or didn’t work well with your hardware.

You need to get your phone’s software reinstalled from a reputable service shop. For some phones, you can flash the correct software to build using your PC but only proceed with it if you know what you are doing.

Related: Troubleshooting Guide: Photos App Freezes Upon Import In Windows 10

Solution 3: Check Your Phone’s Screen

If the screen goes blank and you have an unresponsive Android phone, check your screen. Sometimes, the fault lies with your display and you need to replace it. Think back – was the phone fell down, exposed to moisture, or otherwise damaged? You may, fortunately, have a working phone with a non-functional screen. Get the screen replaced, and it becomes good as new.

Solution 4: Clear Storage Space

Well, it happens. Your phone runs out of memory and stalls while trying to handle the apps and processes running on it. Go to Settings and look at storage – do you need to free space? Having very little storage space result in a slow phone. At other times, you may end up with an unresponsive Android phone. Use the file manager to delete files, such as those that clog up the Downloads folder, as well as extra photos and videos from social media apps. You can link your phone to a PC and transfer what you don’t need to your PC hard drive.

Solution 5: Factory Reset

If you tried all of the above to no result and cannot nail down the issue causing the Android phone freezing – try a factory reset from the phone’s settings. This wipes all your data. While contacts and any backups linked to your Google account remain, you will lose text messages, apps, settings, etc. When the reset finishes, your phone needs to set up as you did after purchasing it.

Note: Does this article provide the info you’re looking for? Is there any information you think of missing or incorrect? You can give your opinion in the comments section below.

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1. What to do when android phone freezes?

If your android phone screen is frozen or unresponsive, just press and hold down the Power button for 30 seconds to restart. If the problem persists, apply the above solutions and see if the issue is resolved.

2. Why is my touch screen not working?

There may be many reasons for this issue. It might be due to low storage space or due to some conflicting apps. Restart the phone by pressing and hold down the Power button until the phone restarts. After that, try to free the storage space by deleting unnecessary data, clearing the app cache, or uninstalling useless apps.

3. How do you fix an unresponsive touch screen?

a. Reboot the phone.
b. If the problem is due to overheating, wait for your phone to cool down. It will restart automatically when cooling down.
For more detailed solutions, read the above troubleshooting.


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