Last Updated on March 27, 2021 by Muhammad Junaid Khalid
Since most of us have used Android phones for quite a while, we know about minor issues like freezing, restarting, being stuck on the boot screen, and so on. However, sometimes we face more serious issues like an unresponsive Android phone not charging or when the Android phone won’t turn on at all. You may have these problems separately, or both at the same time. If your Android phone won’t charge or won’t turn on, it doesn’t necessarily mean you have to ditch it. Reasons for these issues range from physical damage to software corruption. Don’t worry – read on below to help diagnose the problem!
When Your Android Phone Won’t Charge
In case of an Android phone not charging, try the following:
- Inspect your charging adapter along with the phone’s charging port for damage, especially if you dropped it recently.
- Check if the charging cable has any breaks or wires poking out.
- Replace the battery with another (in case of a removable battery) and see if it starts charging now. If it does, then your battery was the culprit for your Android phone not charging.
- If your phone fell in water or came into contact with a lot of moisture, take off its covers and let it dry before charging again.
- Plug-In your charger in a different outlet, as sometimes the power supply can have issues. You may also try charging it by connecting to a PC, or plugging in a portable power bank if the reason for the Android phone not charging comes due to a faulty charger.
- In a situation where you have an unresponsive Android phone and you cannot see it charging, think of when you charged it last. Perhaps your phone’s battery completely drained to zero? In such circumstances, it takes time for your phone to power on after plugging in the charger. So, when your battery falls to zero, simply plug it in and wait for at least ten to fifteen minutes. After that, power on the phone and see if the phone is staring.
- Sometimes, it looks as if the phone did not start charging, but it simply charges very slowly. Replace your charger with another that has the proper voltage.
- Does your phone power on? Try updating it. Installing all possible updates may fix the Android phone not charging.
- Examine the battery – does it look swollen, feel hot to the touch, or do the connectors look worn out? When you have an unresponsive Android phone with these issues, don’t try to charge it or turn it on – best to get it checked by a professional.
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When Your Android Phone Won’t Turn ON
Now that you have gone through possible reasons for your Android phone not charging, now you can diagnose why your Android phone won’t turn on.
- First inspect the phone for damage, especially the screen. Think back – was the phone dropped recently? If so, was it dropped in water, or on a hard surface? Is the screen damaged? Take off the back cover and check the SIM card slot and the battery as well. Replace what looks damaged.
- Take a look at the Power button. If it looks worn out or jammed, time to replace it, or remove the debris because of which your Android phone won’t turn on.
- Although it looks like your Android phone won’t turn on, consider the possibility your phone works fine but your screen has problems. Sometimes, screens can have internal damage that prevents them from lighting up. To check this, press the volume up button, and have someone call or message your number, or say “Hey Google” – hear a sound in response? You can also try powering the phone on and off, and the phone should vibrate, indicating it still works despite the screen appearing blank. In either situation, replacing the display should do the trick.
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When You Have An Unresponsive Android Phone
Now that you have ensured that your Android phone has none of the usual issues that cause it to become unresponsive, try these solutions.
- Perform a power cycle – either take out the battery and re-insert it after a few seconds or hold the Power-down button for 10 to 30 seconds. This may vary depending upon your handset manufacturer.
- A corrupted ROM or incomplete update/upgrade may also result in an unresponsive Android phone. You can fix this by performing a reset. However, beware: a factory reset wipes all your data. The process may differ according to your manufacturer, but the process boils down to the following steps:
- Press the Power and Volume down buttons until the Android logo appears. Depending on your phone manufacturer, the button combo can vary.
- Using the Volume keys, navigate up or down to access the recovery mode, and push the Power button again.
- Select the Factory Reset option using the Volume keys, and push the Power button again. Confirm the prompt, and pressing the Power again starts the factory reset process. This takes a while. Always backup your important data in an SD card before using the factory reset option.
If none of the above solutions help and you still have an unresponsive Android phone, you need to take your phone to a repair shop.
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